Shipping and Returns

Shipping Information

Currently, we ship to Belgium, France, Luxembourg, Germany, and the Netherlands. Shipping costs are the responsibility of the customer.

Order Tracking

We aim to ship all orders within the same week. Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this link to track your shipment. Please note that delays may occur during sales, peak periods, or public holidays.

If there are any delays with your delivery or if an item is out of stock, we will notify you via email as soon as possible, typically within 30 days of your order.

Stock Availability Disclaimer

While we strive to ensure that all items are in stock at the time of your order, we cannot guarantee availability. If an item is unavailable, we will reach out to you via email. Although we make every effort to display accurate images, colors, and pricing, errors may occur.

Returns Policy

We do not accept returns, as this can contribute to environmental waste. We encourage you to review our size chart carefully before making a purchase. If you have a valid reason for a return, please contact us at info@bibron.be.

Thank you for understanding and supporting!

Terms & Conditions

Cookies Policy
We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us collect data about your visits. This allows us to understand your purchases, interests, and navigation patterns, enabling us to deliver more relevant advertisements.

You can block cookies through your browser's settings, but we do not recommend this, as it may prevent you from completing purchases on our site. You can opt out of our email marketing campaigns via the “unsubscribe” link in our emails.

We prioritize your data security by partnering with third-party services that adhere to high security standards.

Privacy Policy

Our Privacy Policy details how we protect and respect your privacy. It outlines the personal data we collect, the reasons for collection, and how we safeguard your information. We gather personal data through your interactions with our website and purchases, some of which you provide, while others are collected automatically.

Collection of Personal Data
Bibron collects personal data during website interactions and purchases. Disabling cookies will limit your ability to add items to your shopping cart. We may also collect non-personal data for targeted advertising. Types of data we may collect include: Name and contact information; Device data; Payment information; Interaction data on our website; Data for direct marketing; Error reports.

Use of Personal Data

We use your data for various purposes, including: Completing your orders; Providing customer support; Sending important updates; Conducting email advertising and targeted marketing; Enhancing your browsing experience; Offering relevant information about our products and services.